Privacy Policy

This Privacy Policy explains how K Storage collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

K Storage
Chapel Hill
Berkeley
Newport, Gloucestershire
GL13 9PZ
Email:

We are the data controller responsible for your personal data when you contact us, hire a container, or use our website.

2. What Data We Collect

We may collect and process the following information:

• Your name and contact details (phone number, email, postal address)
• Billing and payment details
• Details related to your storage hire agreement
• Website usage data such as IP address and browser type (via cookies)

3. How We Use Your Information

We use your personal data to:

• Manage your container hire agreement and billing
• Respond to your enquiries and communicate with you
• Maintain site security and monitor access where appropriate
• Comply with legal and tax obligations
• Improve our website and services

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual: To fulfil our hire agreement with you
• Legal obligation: To meet tax, financial, and regulatory requirements
• Legitimate interests: To run and improve our services
• Consent: When you explicitly agree (e.g. marketing emails)

5. How We Store and Protect Your Data

Your data is stored securely using industry-standard measures to protect it from unauthorised access, alteration, or loss. Access is restricted to staff and service providers who need it to perform business operations.

We do not store card payment details directly—payments may be processed through secure third-party providers.

6. How Long We Keep Your Data

We keep personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

Typically, customer data is retained for up to 6 years after your last hire, in line with tax laws and insurance requirements.

7. Sharing Your Data

We do not sell or share your personal data with third parties for marketing. We may share limited data with:

• Service providers (e.g. payment processors, accountants)
• Legal authorities when required by law
• Our insurers or solicitors in case of claims or disputes

8. Cookies and Website Analytics

We may use cookies on our website to improve performance and track basic usage statistics. You can disable cookies in your browser settings at any time.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Object to or restrict processing of your data
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Contact Us

If you have any questions about these terms, please contact us using the details below:

K Storage
Chapel Hill
Berkeley
GL13 9PZ

   FIND US ON GOOGLE

   Office 01452 371300
   Barbara 07803 018 790
   Ray 07711 268 038